LoveStreaks Privacy Policy

Effective date: July 25, 2026
Last updated: July 25, 2026

LoveStreaks is operated by Daitoku Corp. (“Daitoku,” “we,” “us,” or “our”), a company based in Ontario, Canada. This Privacy Policy explains how we handle personal information when you use the LoveStreaks app, website, support, and related services (the “Service”).

1. Summary

This summary is for convenience only. The sections below govern.

LoveStreaks is private by design. Relationship information is shared only with the relationship members you choose, not posted publicly.
We do not sell personal information, show third-party ads, or track you across other companies’ apps or websites.
We use personal information to provide and secure the Service, process subscriptions, support users, and address safety issues.
Photos you select for art cards are processed on your device and are not uploaded to us.
You can delete your account in the app.

2. Information we collect

Account information

When you sign in with Apple, we may receive:

your Sign in with Apple identifier;
your email address or Apple private relay address, if Apple provides it;
your display name, LoveStreaks account ID, and friend code; and
account, onboarding, and login timestamps.

We also keep authentication and app-integrity records needed to secure your account. We never receive your Apple Account password.

Relationship and streak information

We store the information needed for the features you use, which may include:

relationship type, members, roles, group name, colour, timezone, and invitations;
selected and custom streaks, cadence, completions, counts, lives, inactive history, and statistics;
relationship settings and Streak Fruit balances; and
blocks and related safety settings.

Relationship members can see the information shared within their relationship. Please do not add content that you would not want those members to see. Members may take screenshots or keep copies outside our control.

Custom streak text is free-form, so its contents are up to you. It can reveal health, fitness, religious, intimate, or other sensitive information. Where you choose to enter that kind of detail, you explicitly consent to our processing it for the purposes described in this Policy, and you may withdraw that consent at any time by editing or deleting the streak, or by deleting your account. We use that content only to provide, secure, support, and moderate the Service. We do not use it for advertising, profiling, or AI-model training.

Subscription information

Apple processes payments. We do not receive your payment-card number. Apple provides limited transaction and subscription-status information needed to verify Premium, restore purchases, resolve billing issues, and prevent fraud. We also generate a random token that links your account to your Apple purchases.

Technical and safety information

When you use the Service, we may process:

IP address, device or browser information, app or website activity, timestamps, response status, and similar server logs;
login, connection, app-integrity, rate-limit, and other security information used to prevent unauthorized access, fraud, and abuse; and
report details, the accounts involved, the reported content, report status, and block records.

Names and custom text may be checked by an automated content filter before we accept them. Authorized personnel may review submitted reports. We do not disclose a reporter’s identity to the reported user.

Support and website information

If you contact us, we receive your email address, message, attachments, and the information needed to respond.

When you visit our website, the hosting provider processes ordinary request and security information such as IP address, requested page, browser information, and timestamps. The website does not currently use advertising or audience analytics.

Information kept on your device

The app stores the following on your device: sign-in credentials, held in the device keychain; your preferences; cached relationship data; reminder and notification settings; and any art cards you generate. Photos you select through Apple’s system picker are processed locally. If you save an art card, the app requests add-only photo-library access; it cannot browse or read your photo library.

3. How we use information

We use information to:

create, authenticate, and secure accounts;
provide relationships, invitations, streaks, reminders, synchronization, and Premium features;
verify purchases and restore entitlements;
provide support and communicate important service or legal notices;
prevent fraud, abuse, prohibited content, and unauthorized access;
review reports, maintain blocks, and enforce our Terms;
troubleshoot, maintain, and improve the reliability of the Service;
produce aggregated or de-identified statistics that do not identify you; and
comply with law and protect users, Daitoku, and others.

We do not use personal information for third-party advertising or make legal or similarly significant decisions about you through automated processing.

4. When we share information

We share information only as needed:

With relationship members. Members receive the shared names, content, activity, and statistics needed for their relationship.
With service providers. We use Apple for authentication, purchases, device services, and app integrity; cloud hosting, storage, and infrastructure providers (currently including Railway and Vercel) to run the Service and to store operational records such as account-deletion receipts; and providers that deliver support email. They receive only the information needed to perform those functions and are subject to applicable agreements, terms, and legal obligations.
For legal and safety reasons. We may disclose information when reasonably necessary to comply with law or valid legal process, investigate fraud or a security incident, protect someone from serious harm, or enforce our rights.
For a business transfer. Information may be transferred as part of a merger, financing, reorganization, sale, or similar transaction, subject to appropriate confidentiality and applicable law.

We do not sell personal information or share it for cross-context behavioural advertising.

5. Retention and deletion

We keep information only while it is reasonably needed for the purposes above. In general:

account and relationship records remain while the relevant account or relationship is active;
security records and operational logs are kept for limited periods appropriate to their purpose, and generally for no more than 12 months;
open reports are kept while they are reviewed, and resolved reports are deleted about 365 days after they are resolved;
account-deletion records, which hold only your former account ID and a keyed hash of your Apple identifier that cannot be reversed, are kept for about 400 days, so that restoring a database backup cannot silently bring a deleted account back;
transaction records may remain as needed for purchase restoration, fraud prevention, accounting, disputes, and legal obligations; and
backup copies are removed through the normal backup cycle.

You can delete your account through Settings → Delete Account. Account deletion removes your active account, credentials, invitations, memberships, blocks, reports tied to your account, and custom streaks you authored, including their tracked copies.

A shared relationship and its remaining members’ history may remain after you leave or delete your account, but your membership and identity fields are removed. Limited transaction, security, deletion-recovery, backup, or legally required records may remain for the purposes described above.

Deleting your LoveStreaks account or the app does not cancel an Apple subscription. Manage Apple billing in your Apple Account subscription settings.

6. Security and international processing

We use reasonable administrative, technical, and organizational safeguards, including encryption in transit, encryption of particularly sensitive stored fields such as authentication tokens, access controls, secure credential storage, rate limits, app-integrity checks, and purchase verification. No system can guarantee absolute security.

We and our providers may process information in Canada, the United States, and other countries where they operate. Privacy laws differ between those places. Where personal information moves out of the European Economic Area or the United Kingdom, we rely on a lawful transfer mechanism, such as the European Commission’s adequacy decision covering Canadian commercial organizations, the United Kingdom’s adequacy regulations, or standard contractual clauses.

7. Your choices and rights

You can manage many choices in the app, including your display name, custom streaks, relationships, blocks, reminders, optional intimacy prompts, and account deletion.

Your rights

Depending on where you live, you may also have rights to access, correct, or delete personal information; to receive a copy of it in a portable format; to withdraw consent; to object to or restrict certain processing; or to complain to a privacy regulator or supervisory authority. These rights may be subject to lawful exceptions, including the rights of other relationship members, security, fraud prevention, and records we must retain.

Legal bases in the European Economic Area and United Kingdom

Where the EU or UK GDPR applies, we rely on:

performance of a contract, to create and authenticate your account, run relationships, invitations, streaks, and synchronization, and to deliver Premium features;
our legitimate interests, to secure the Service, prevent fraud and abuse, moderate content, keep records of deletions, and maintain reliability;
legal obligation, to keep required records and respond to lawful requests; and
your explicit consent, for optional intimacy prompts and for any special-category detail you choose to put in custom streak text.

Where we rely on consent, you may withdraw it at any time, which does not affect processing already carried out.

Making a request

To make a privacy request or complaint, email support@lovestreaks.app with “Privacy Request” in the subject. We may take reasonable steps to verify that you control the relevant account.

8. Age requirements

LoveStreaks is not directed to children under 13, and a higher minimum age may apply where you live. If you are not legally able to consent on your own, use the Service only with permission from a parent or legal guardian.

Optional intimacy prompts are intended only for adults aged 18 or older, are hidden by default, and must not be enabled or used by anyone under 18.

If you believe a child provided personal information improperly, contact us so we can investigate and delete it where appropriate.

9. Changes to this Policy

We may update this Policy as the Service or law changes. We will update the date above and provide additional notice when a change is material or consent is required.

10. Contact

Privacy Officer
Daitoku Corp.
Email: support@lovestreaks.app